I have Volkswagen POLO 6N which has Model : xxxx , Engine: xx Motor Number: xxxxxxxxxxxxxxx and Bodywork number: xxxxxxxxxxxxxxxxxx
We are thinking and complaining a mistake on your motor parts of "gas control unit" in 1995-2001 model which has 030133064F part number. When we were in a Volkswagen Authorized Service in Turkey, Authority says "This motor part has a wrong on its production. But this is not our problem,you must get a new part, This part is 410€ without worker's pay, But the same part only 159€ at the seller of piece goods.
Turkey users have a Fun Club For Volkswagen on İnternet (www.vwtr.net), In this webpage Turkish Volkswagen POLO 6N users complainants for "gas control unit" on this link with 14 page. (Link is : http://www.vwtr.net/forum/polo-ve-lupo/polo-bogaz-kelebegi-t707.0.html ), That time Volkswagen A.G appreciates, İf this parts are wrong production,Why we are paying for this part lots of money, We are requires to get free new and unproblematic part from Volkswagen Authorized Services, If the parts problem hasn't accept, we will have recourse to jurisprudence for our law rights.
yours respectfully
Sayın Volkswagen A.G
XXXX model Polo X.X motor no:XXXXXXXXX Şasi no:XXXXXXXXXXXXXXXXX aracın sahibiyim.Türkiyede 1995 – 2001 arası Volkswagen Polo 6N sahiplerinin ortak sorunu olan Gaz kontrol ünitesi 030133064F kodu olan parçanızın hatalı üretiminde şikayetçiyiz. Ne yazıkki resmi vw servisinize gittiğimizde bize bu parçanın üretiminde hata olduğunu söylemelerine rağmen değişimi için yaklaşık olarak 410€ parça ücreti talep etmektedirler aynı parçayı parçacılarda yaklaşık 159€’ya satmaktadırlar.vermiş olduğum linkte http://www.vwtr.net/forum/polo-ve-lupo/polo-bogaz-kelebegi-t707.0.html Türk polo kullanıcılarının tam 14 sayfa şikayeti bulunmaktadır takdir edersinizki bu kadar şikayet konusu olan bu parçada üretim hatası olduğu kabul edilerek sorunlu parçanın herhangi bir ücret taleb edilmeden vw firmasına yakışır bir şekilde yeni ve sorunsuz parça ile değiştirilmesini talep ediyoruz.Parçanın hatasının kabul edilmemesi halinde tüm hukuki haklarımızı sonuna kadar kullanarak gerekli işlemlerin başlatılacağını bildiririm.
Saygılarımla
(Bu konuya aşağıdaki şekilde motor ve şaşe numaranız ile birlikte aşagıdaki yazıyı kopyalayarak katılabilirsiniz.Yalnızca POLO 6N Sahipleri Lütfen)
I'm a Volkswagen POLO driver, I 'm agree with this topic, yours respectfully
Bir Volkswagen Polo sahibi olarak yukarıdaki konuya katılıyorum… İlginizi Bekliyoruz. Saygılarımla…
Ad Soyad :
Motor NO :
Şase/Body NO:
Logged
Hiç Farkettin mi ? Sana hissettirmeden basit bir dikiz aynandan binlerce km yol akıyor, hayat aslında çabuk geçiyor...
aşağıdaki gibi bir mesaj geldi çevirebilen varmı acaba?
Sehr geehrter Kunde,
wir haben Ihre Mail erhalten und zur Bearbeitung an unsere Mitarbeiter weitergeleitet.
Diese Mitteilung wurde von unserem System automatisch erzeugt. Bitte antworten Sie nicht auf diese E-Mail, da es die Bearbeitung Ihrer Anfrage nicht beschleunigen wird.
Mit freundlichen Grüßen
Ihre Volkswagen Kundenbetreuung
Dear Customer,
We have received your e-mail and already forwarded it to the responsible colleagues.
This message was generated automatically. Please do not answer to this e-mail, as it will not accelerate the answering of your inquiry.
Yours sincerely,
Volkswagen Customer Care
VOLKSWAGEN AG Sitz/Domicile: Wolfsburg Registergericht/Court of Registry: Amtsgericht Braunschweig HRB Nr./. Commercial Register No.: 100484 Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Ferdinand Piëch
Vorstand/Board of Management: Martin Winterkorn (Vorsitzender/Chairman), Francisco J. Garcia Sanz, Jochem Heizmann, Horst Neumann, Hans Dieter Pötsch
Wichtiger Hinweis: Die vorgenannten Angaben werden jeder E-Mail automatisch hinzugefügt und lassen keine Rückschlüsse auf den Rechtscharakter der E-Mail zu.
Important Notice: The above information is automatically added to this e-mail. This addition does not constitute a representation that the content of this e-mail is legally relevant and/or is intended to be legally binding upon VOLKSWAGEN AG.
We have received your e-mail and already forwarded it to the responsible colleagues.
This message was generated automatically. Please do not answer to this e-mail, as it will not accelerate the answering of your inquiry.
Yours sincerely,
Volkswagen Customer Care
Abi kısaca özeti , e-mailiniz sistem tarafından alınmıstır,bu mesaj otomatik olarak yollanmıştır, Lutfen bu mesaja yanıt vermeyiniz diyor, volkswagen Müşteri hizmerleri sizinkle bağlantıya geçecektir diyor.
Logged
Hiç Farkettin mi ? Sana hissettirmeden basit bir dikiz aynandan binlerce km yol akıyor, hayat aslında çabuk geçiyor...
Please understand that we are unable to attend to all our customers from our headquarters in Wolfsburg, but count on the competence of our world-wide network.
Consequently, we have forwarded your correspondence to our importer, asking them to look into this matter and get in touch with you directly. Please await further contact from them.
Thank you for your understanding.
Yours sincerely, Volkswagen AG Customer Care
VOLKSWAGEN AG Sitz/Domicile: Wolfsburg Registergericht/Court of Registry: Amtsgericht Braunschweig HRB Nr./. Commercial Register No.: 100484 Vorsitzender des Aufsichtsrats/Chairman of the Supervisory Board: Ferdinand Piëch Vorstand/Board of Management: Martin Winterkorn (Vorsitzender/Chairman), Francisco J. Garcia Sanz, Jochem Heizmann, Horst Neumann, Hans Dieter Poetsch
Wichtiger Hinweis: Die vorgenannten Angaben werden jeder E-Mail automatisch hinzugefuegt und lassen keine Rueckschluesse auf den Rechtscharakter der E- Mail zu. Important Notice: The above information is automatically added to this e-mail. This addition does not constitute a representation that the content of this e-mail is legally relevant and/or is intended to be legally binding upon VOLKSWAGEN AG
Yukarıya gelen mailin Türkçe çevirisidir arkadaşlar.
Dear Customer,
Thank you for contacting us.
Please understand that we are unable to attend to all our customers from our headquarters in Wolfsburg, but count on the competence of our world-wide network.
Consequently, we have forwarded your correspondence to our importer, asking them to look into this matter and get in touch with you directly. Please await further contact from them.